DR HOME™

Privacy Policy

1. Introduction

Welcome to DR-HOME™. We respect your privacy and are committed to protecting your personal data in accordance with the laws of the United Arab Emirates (UAE), including the UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection (PDPL). This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our services, website, or mobile applications.

2. Information We Collect

We may collect and process the following types of personal data:

• Personal Identification Information (Name, email address, phone number, nationality, etc.)
• Payment Information (Billing details, transaction history, etc.)
• Technical Data (IP address, browser type, device information, etc.)
• Usage Data (Pages visited, time spent, interactions, etc.)
• Communication Data (Messages, inquiries, customer support interactions, etc.)

3. How We Use Your Information

We use your personal data to:

• Provide and improve our services
• Process transactions and payments
• Communicate with you regarding services, offers, and support
• Ensure security and fraud prevention
• Comply with legal and regulatory requirements

4. Sharing and Disclosure of Information

We do not sell or trade your personal data. However, we may share your information with:

• Service Providers: Third-party vendors assisting in service delivery
• Legal Authorities: When required by UAE law or regulatory obligations
• Business Transfers: In case of a merger, acquisition, or sale of assets

5. Data Security

We implement strict security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no digital transmission or storage system is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Under UAE data protection laws, you have the following rights:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your data under certain conditions
• Objection: Object to processing based on legitimate interests

To exercise these rights, please contact us at info@drhome.ae

7. Retention of Data

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

8. Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance user experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external websites and encourage you to review their policies.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website with the updated effective date.

11. Contact Information

If you have any questions about this Privacy Policy or how we handle your data, please contact us at: